Partner with Us

Locate your scanner brand below for
instructions on connecting with 
Digital Smiles Lab, LLC

If you don't see your scanner on the list, call us at (915) 337-1462, and we'll walk you through the setup process for your model.

For analog cases, call us at (915) 337-1462, with a sign lab slip. Download our Rx file here and at pick up we will drop off our official lab slips.

  1. Go to https://customer.connectcasecenter.com/ and log in.

  2. Click My Favorite Recipients under PARTNER.

  3. Under My Favorite Recipients, click on Search Recipient.

  4. There are several ways to search for our lab.                                         

    • Select Search direct or Search around me.                                       

    • Search by: County, Zip Code, Region, Service, or Offer.

  5. Once you have filled out one of the fields provided, click on the Start Search tab.

  6. Scroll down to see the Search Results. Click on the orange (+) next to Digital Smiles Lab, LLC to add to your account.

  7. Once you have selected Digital Smiles Lab, LLC, it will show under Recipients at the top of your Sirona Connect Portal screen. This means you have added Digital Smiles Lab, LLC to the portal successfully.

  1. Log in to www.meditlink.com with the administrator account.

  2. Go to Partners on the left menu.

  3. Search for the lab "Digital Smiles Lab, LLC" in El Paso, TX, with which to partner.         

    • You can search for partners by their lab name, email address, postal code, or address.

  4. Locate Digital Smiles Lab, LLC and click the Request Partnership button. Check the partner's terms and conditions, and click the Confirm button.

  5.  You will see that the lab has been added to the Partners > My Partner List with the status reflected as Partnership Pending. 

  6. The "Partnership Pending" status will be changed to "Partnership" when the lab accepts the request.

  1. ​Log in to the communicate account in portal.3shapecommunicate.com

  2. Click on the "Connections" tab, then the "Add Connections" tab.

  3. Search for "Digital Smiles Lab, LLC".

  4. The laboratory must accept the clinic account invitation to start sending cases over. When the laboratory approves the connection in the communicate account, the clinic must go into Trios Classic or 3DD software and refresh the laboratories by following the steps below.

  5. Trios classic: Configure → lab connections →test connections

  6. 3DD : More → Settings → connections→ labs →refresh

Call iTero and add Digital Smiles Lab, LLC using our

Digital Smiles Lab, LLC ID: 428576

Our lab is powered by Seazona, allowing you to seamlessly send STL files, create orders, schedule pickups, receive monthly statements, and communicate efficiently with our team.